Registry Counter & Enquiries

Our contact number is 01484 472256. If you would like to speak to someone in person, we are located on Level 9 of the Schwann Building. Our enquiries counter is open Monday - Friday 10.30am-1.00pm and 2.00pm-4.00pm.

Rachel Birds, Director of Registry

Telephone: 01484 472570   Email:

Karen Brough, Assistant Registrar

Taught Student Regulatory Frameworks 

Telephone: 01484 472755   Email:

Heather Lee, Assistant Registrar

Research Student Regulatory Frameworks

Telephone: 01484 472257   Email:

Jason Smith, Assistant Registrar

Quality Assurance & Enhancement, Awards & Exams

Telephone: 01484 472236   Email:

Katie Engel, Senior Executive Officer

Office Systems, Disciplinary & Complaints

Telephone: 01484 472570   Email:

 Anna Powell, Senior Executive Officer

Validations, Exams & Appeals

Telephone: 01484 471306   Email:

Cathie Raw, Research Project Co-ordinator



Layla Smith, Degree Apprenticeship Co-ordinator

Degree Apprenticeships

Telephone: 01484 472897   Email:

Samantha Arrowsmith, Executive Officer


Telephone: 01484 472361   Email:

Diane Evans, Executive Officer 

Collaborative Provision & Quality Assurance

Telephone: 01484 472618 Email: 

Jillian Myall, Executive Officer

Quality Assurance Policy & Appeals

Telephone: 01484 472649   Email:

Chris Clark, Executive Officer


Telephone: 01484 472286 Email: 

Amanda Westwell, Executive Officer


Telephone: 01484 472801   Email:

James Brown, Registry Administrative Support

Awards & Exams

Telephone: 01484 471300   Email:

Lauren Hollingworth, Registry Administrative Support


Telephone: 01484 472753   Email:

Shirley Murray, Registry Administrative Support

Quality Assurance

Telephone: 01484 472898   Email:

Vacancy - Registry Office Support

General Office 

Telephone: 01484 471313 Email: 

Patricia Mulcahy, Registry Office Support

General Office

Telephone: 01484 472256 Email:

Humma Rehman, Registry Office Support

General Office

Telephone: 01484 473819 Email: