International Student Barometer (ISB) 2024

KPI: ‘Top 25% in UK ISB for “integration” measures (and Top 10% overall) [International]

The International Student Barometer (ISB) autumn wave survey will be released on 6 November to current UG/PGT/PGR students on campus. In support of the University’s international KPI for the student experience, the University has opted into the survey once again. The global survey tracks international student opinion across the entire student journey.

Alan Tobi, International Student Experience Manager is the University’s Project Lead: “This is a very important global benchmarking and measurement tool to help us understand where we are at as an institution with regards to the student experience and will provide us with valuable insights as to what needs doing ahead of the conclusion of the 2025 strategy map.” The ISB is run by Etio who will be conducting the online survey and contacting our student population via email. Questions will focus mostly on the arrival, learning, living and support experience of our students.

Earlier in 2024, the University achieved an overall satisfaction score of 89% and had a response rate with 35% of students completing the survey.

This year, the ISB survey will run from 6 – 22 November 2024 and colleagues in contact with our current international students during this period are asked to encourage them to complete the survey, so we maximise completion response rates. Promotion across campus will start on the day of the launch due to embargo restrictions.

Colleagues with any questions should contact Alan Tobi directly. Alan also chairs the University's International Student Experience Group (ISEG) that works on a delivery plan for the student experience and supports the work that goes into the ISB.