If you have come to this page following an attendance monitoring email, but only want to report your absence, please use the Attendance monitoring contacts page to find the correct person you need to contact. Please note that Back on Track does not monitor your attendance.
The Back on Track team is highly experienced in providing support and guidance if you are struggling with any personal or academic issues that may be affecting your studies. To access our service you can come to the Back on Track daily drop-in where no appointment is necessary or book an appointment with one of our Advisers.
Our service is confidential and non-judgemental and as required, we can liaise with your personal tutor, course tutor or link you to other services within the University including Academic Skills, Welfare Support, Disability Services, Counselling and Student Finance, in order to get the best possible outcome.
If you’re unsure whether the Back on Track team can help you, read our frequently asked questions: Back on Track FAQ's
Back on Track drop-in
When: Monday, Tuesday and Thursday at 2.00pm and Wednesday and Friday at 10.00am
Location: iPoint reception desk, Level 4, Student Central.
There's no need to make an appointment.
To book an appointment and for general enquiries please contact
In person at the iPoint reception desk, Level 4 Student Central.
Tel. 01484 471001
Student feedback is important to us. Why not complete our feedback survey and tell us how we are doing?