Professor David Bamfordd.r.bamford@hud.ac.uk | 01484 472278
Professor David Bamford is an experienced industrialist/academic with multiple publications to his name, most recently a co-authored book (Essential Guide to Operations Management: Concepts and Case Notes, 2010). In 2009 he was awarded the University of Manchester Distinguished Achievement Medal – Teacher of the Year 2009; in 2006 he won the University of Manchester Award for Teaching Excellence. His research interests include operations systems reform and review, strategic leadership, change management and organisational systems design and in 2010 he was awarded the Economic and Social Research Council (ESRC) Knowledge Transfer Partnership (KTP) prize for the Best Application of Social or Management Science and the Technology Strategy Board (TSB) Best Partnership Award, North East England. The awards recognise the most innovation-led successful research partnerships.
David’s academic activities are under-pinned by a strong industrial and commercial background which, following initial qualifications in mechanical engineering and management led to roles as Quality Manager, Shift Manager and Operations Manager. The final position was created to manage pharmaceutical manufacturing and assembly operations for exponential sales growth and involved establishing complex logistical relationships with worldwide suppliers, contractors and customers.
An opportunity to study for a sponsored PhD led to a change in direction and David joined Manchester Business School in 2000. His many teaching/programme administrative activities have included: Director - NHS Leadership Programme, an MSc programme for senior NHS Directors in partnership with PriceWaterhouseCoopers; University lecture programmes in Operations Management (MBA and BSc); Quality Management: Concepts & Practice (BSc & MSc); Quality Management: Tools & Techniques (BSc); Business Improvement Tools & Techniques (MSc); Organisational Change (MSc).
David’s research interests are focused towards operations improvement strategies, specifically in: the application of Operations Management theories in the service sector; strategic organisational change; leadership and quality management; and most recently in sports operations management
These are currently arranged in three broad areas: i) healthcare logistics and strategic planning; ii) demand and capacity management; iii) sports operations management. He has a record of continued success in attracting funds for research projects, mainly in the form of ESRC Knowledge Transfer Partnerships (KTPs); a total of £777,000 thus far. Davids work on KTPs has led to substantial company savings and other benefits E.g. Tangible benefits for the organisations involved include: a Balanced Scorecard performance measurement system for an Outpatient Department, resulting in a reduction of Did Not Attend rates from 8% to 4%, a ‘saving’ of £483k p.a.; by streamlining a hospitals radiology department processes the average inpatient wait for scanning reduced from 5 to 3 days, saving 18,000 bed days and £3.96m p.a.
Rothwell, K., Boaden, R., Bamford, D. and Tyrrell, P. (2013) ‘Feasibility of assessing the needs of stroke patients after six months using the GM-SAT’ Clinical Rehabilitation . ISSN 0269-2155
Papalexi, M., Bamford, D. and Dehe, B. (2013) A comparative analysis of Lean implementations in healthcare taken place in the UK and the US Erasmus Programme (Unpublished)
Papalexi, M., Bamford, D. and Dehe, B. (2013) Lean Deployment in Healthcare: a systematic literature review Erasmus Programme (Unpublished)
Karjalainen, K., Moxham, C. and Bamford, D. (2013) ‘Should we try out for the major leagues? A call for research in sports operations management’ International Journal of Operations & Production Management . ISSN 0144-3577
Zhang, Z., Bamford, D., Moxham, C. and Dehe, B. (2013) ‘Strategy Deployment Systems within the UK Healthcare Sector: A Case Study ’ International Journal of Productivity and Performance Management , 61 (8). ISSN 1741-0401
Bamford, D., Rothwell, K., Tyrrell, P. and Boaden, R. (2012) ‘Improving care for people after stroke’ Journal of Health Organisation and Management . ISSN 1477-7266
Bamford, D., Karjalainen, K. and Jenavs, E. (2012) ‘An evaluation of problem-based assessment in teaching operations management’ International Journal of Operations & Production Management , 32 (12), pp. 1493-1514. ISSN 0144-3577
Tang, D., Yang, J., Bamford, D., Xu, D., Waugh, M., Bamford, J. and Zhang, S. (2012) ‘The evidential reasoning approach for risk management in large enterprises’ International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems , 20 (supp01), pp. 17-30. ISSN 0218-4885
Walker, V. and Bamford, D. (2011) ‘An empirical investigation into health sector absenteeism’ Health Services Management Research , 24 (3), pp. 142-150. ISSN 0951-4848
Harvey, G., Fitzgerald, L., Fielden, S., McBride, A., Waterman, H., Bamford, D., Kislov, R. and Boaden, R. (2011) ‘The NIHR collaboration for leadership in applied health research and care (CLAHRC) for greater manchester: combining empirical, theoretical and experiential evidence to design and evaluate a large-scale implementation strategy’ Implementation Science , 6 (1), p. 96. ISSN 1748-5908
Bamford, D., Forrester, P. and Ismail, M. (2011) ‘Analysing approaches to technology transfer in the UK National Health Sector’ OR Insight , 24 (2), pp. 90-109. ISSN 0953-5543
Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An Application of a MCDA Model for Healthcare Site Selection’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA
Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Performance Measurement Systems and Strategic Management within UK Healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA
Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Strategy deployment in UK healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA
Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An implementation of quality tools and techniques in the planning of healthcare infrastructure’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA
Bamford, D (2010) ‘Leadership credibility’ Lean Management Journal (7), pp. 25-27. ISSN 2040-493X
Rothwell, K., Bamford, D., Tyrell, P. and Thomas, J. (2010) ‘Achieving knowledge transfer in healthcare: a strategy for success?’. In: HSRN and SDO Network Annual Conference, 2010, 2nd-3rd June 2010, Manchester, UK
Bamford, D. and Greatbanks, R. (2010) ‘Understanding operational strategies by examining quality deposits’ OR Insight , 23 (1), pp. 44-56. ISSN 0953-5543
Bamford, D. and Chatziaslan, E. (2009) ‘Healthcare capacity measurement’ International Journal of Productivity and Performance Management , 58 (8), pp. 748-766. ISSN 1741-0401
Bamford, D., Thornton, H. and Bamford, J. (2009) ‘Health-care logistics redesign’ OR Insight , 22 (3), pp. 140-152. ISSN 0953-5543
Drummond-Hay, R. and Bamford, D. (2009) ‘A case study into planning and change management within the UK National Health Service’ International Journal of Public Sector Management , 22 (4), pp. 324-337. ISSN 0951-3558
Bamford, D. and Cousins, A. (2009) ‘Assessment via the Dragon's Den’. In: 20th Annual Conference of the Production and Operations Management Society (POM) 2009, 1st-4th May 2009, Orlando, Florida, USA
Bamford, D. and Chatziaslan, E. (2009) ‘Healthcare Capacity Measurement’. In: 20th Annual Conference of the Production and Operations Management Society (POM) 2009, 1st-4th May 2009, Orlando, Florida, USA
Bamford, N. and Bamford, D. (2008) ‘The effect of a full shift system on doctors’ Journal of Health Organisation and Management , 22 (3), pp. 223-237. ISSN 1477-7266
Bamford, D. and Griffin, M. (2008) ‘A case study into operational team-working within a UK hospital’ International Journal of Operations & Production Management , 28 (3), pp. 215-237. ISSN 0144-3577
Bamford, D., Thornton, H. and Bamford, J. (2008) ‘UK Healthcare logistics and patient transport systems’. In: 15th International Annual European Operations Management Association (Euroma) Conference 2008, 15th-18th June 2008, Groningen, The Netherlands
Bamford, D., Thornton, H. and Bamford, J. (2008) ‘Healthcare operations service redesign and implementation’. In: 19th Annual Conference of the Production and Operations Management Society (POMS) 2008, 9th-12th May 2008, La Jolla, California, USA
Gorton, F. and Bamford, D. (2008) ‘The Transferability of Strategic Management Best Practice Between Private and Public Sector Organisations’. In: 19th Annual Conference of the Production and Operations Management Society (POMS) 2008, 9th-12th May 2008, La Jolla, California, USA
Bamford, D (2008) ‘The Use of Grounded Theory in Change Management Research’ Journal of Change Management , 8 (2), pp. 111-121. ISSN 1469-7017
Bamford, D., Thornton, H. and Bamford, J. (2008) ‘Putting the va-va voom into NHS logistics: the right people and equipment at the right time and place’. In: International Forum on Quality and Safety in Health Care 2008 , 22nd-25th April 2008, Paris, France
Lodge, A. and Bamford, D. (2008) ‘Using Lean Techniques to Reduce Radiology Waiting Times ’ Public Money and Management , 28 (1), pp. 49-52. ISSN 0954-0962
Bamford, D., Bamford, J. and Thornton, H. (2008) US Healthcare review Bradford, UK: Bradford and Airedale Teaching Primary Care Trust
Lodge, A. and Bamford, D. (2007) ‘Health service improvement through diagnostic waiting list management’ Leadership in Health Services , 20 (4), pp. 254-265. ISSN 1751-1879
Gay, W. and Bamford, D. (2007) ‘A case study into the management of racial diversity within an NHS teaching hospital’ International Journal of Public Sector Management , 20 (4), pp. 257-271. ISSN 0951-3558
Bamford, D. and Hall, C. (2007) ‘A case study into labour turnover within an NHS Trust’ Health Services Management Research , 20 (1), pp. 9-21. ISSN 0951-4848
Bamford, D. and Xystouri, T. (2006) ‘Recovering from service failure: Generating profit through greater customer satisfaction’ Strategic Direction , 22 (6), pp. 37-39. ISSN 0258-0543
Bamford, D. and Land, N. (2006) ‘The application and use of the PAF quality costing model within a footwear company’ International Journal of Quality & Reliability Management , 23 (3), pp. 265-278. ISSN 0265-671X
Bamford, D (2006) ‘A case-study into change influences within a large British multinational’ Journal of Change Management , 6 (2), pp. 181-191. ISSN 1469-7017
Bamford, D. and Daniel, S. (2005) ‘A case study of change management effectiveness within the NHS’ Journal of Change Management , 5 (4), pp. 391-406. ISSN 1469-7017
Bamford, D. and Greatbanks, R. (2005) ‘The use of quality management tools and techniques: a study of application in everyday situations’ International Journal of Quality & Reliability Management , 22 (4), pp. 376-392. ISSN 0265-671X
Bamford, D. and Xystouri, T. (2005) ‘A case study of service failure and recovery within an international airline’ Managing Service Quality , 15 (3), pp. 306-322. ISSN 0960-4529
Bamford, D. and Forrester, P. (2003) ‘Managing planned and emergent change within an operations management environment’ International Journal of Operations & Production Management , 23 (5), pp. 546-564. ISSN 0144-3577
Knowledge transfer has been at the centre of David’s career strategy. It provides a focus and direction for his research, grant applications, publications, teaching, and major administrative roles. Through it he has a significant involvement in knowledge creation and transfer in conjunction with various partner organisations, such as the NHS, Deloitte, The Manufacturing Institute. David has also led related modules in Executive Education, working with companies such as TATA, SITA, and BP.
