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Portrait of Dr Benjamin Dehe Dr Benjamin Dehe

b.dehe@hud.ac.uk | 01484 473132



Biography

Position: Senior Lecturer in Operations Management - Logistics Operations and Hospitality Management
Qualifications: DUT, BSc (Hons), MSc, six-sigma, FHEA, PhD
Research Group: Business Operations, Supply Chain and Transport Research Group


Ben is a Senior Lecturer in Operations Management, he joined the Operations Management Group, at the Business School, early 2012. Since he has focused his research and work in the application of Operations Excellence concepts and theories in manufacturing, sport and built environment.

Prior to joining the Business School, Ben worked as a Project Manager to improve the new healthcare infrastructure development. He initiated the definition, design and implementation of a bespoke Lean methodology aimed at reducing the developments’ cycle times and variations, as well as enhancing the innovation level of complex healthcare infrastructure. He also worked for Renault in France and Rolls-Royce Motor cars in England, as Logistics and Production Planner, where he gained his manufacturing experience and was involved in Lean implementation.

Today, his professional interests remain within the process improvement methodologies implementation and specifically Six-Sigma. Certified Black Belt in 2011, Ben received the full accreditation from the British Quality Foundation in January 2013.

He first graduated in Industrial Logistics in France, then, pursued in Supply Chain Management and completed a MSc in Operations Management. Ben's PhD (mixed-methods) focused on the decision-making processes and mechanisms required to optimise the planning and design of healthcare infrastructure using the Lean thinking methodologies.

Research & Scholarship

Ben is currently working on a number of projects within the BOSCAT (Business Operations, Supply Chain and Transport) Research Group, under 3 categories i) Sport Operations Management, ii) Operational Excellence within manufacturing, and iii) Lean thinking within the built environment:

  1. Sport Operations Management:
    • ISOMS (International Sport Operations Management Survey) project, in collaboration with colleagues at the University of Liverpool and Aalto University, investigating the application of OM techniques and practices to off-field sporting operations.
    • London Paralympics 2012 – Measuring the Games performances from the athletes perspective
    • Service quality studies in professional rugby league and football clubs
  2. Operational Excellence within manufacturing & healthcare:
    • Improving manufacturing systems performances and agility, by deploying Lean and six-sigma
    • Examining Lean thinking application into healthcare - ESRC funded project investigating the design and improvement of the single point of access (SPA) process in mental health.
  3. Lean thinking within the built environment:
    • Empirical research into the decision-making processes of new infrastructure development

Grant awarded:

  • The dissemination and implementation of strategic Lean thinking and decision making optimisation within the NHS (ESRC grant ES/K000667/1: £105,962 / co-investigator and Led by Professor David Bamford)
  • The application of Operations Management theories in the sport industry (CVF grant: £3,000 / co-investigator)
  • The decision making process behind healthcare infrastructure development (UoH Business School grant: £2,500 / prime-investigator)

Publications and Other Research Outputs

2015

Dehe, B. and Bamford, D. (2015) ‘Development, test and comparison of two Multiple Criteria Decision Analysis(MCDA) models: A case of healthcare infrastructure locationExpert Systems With Applications , 42 (19), pp. 6717-6727. ISSN 0957-4174

Bamford, D., Moxham, C., Kauppi, K. and Dehe, B. (2015) ‘Going the distance: Sport operations management in the public and third sectors’. In: Public Service Operations Management: A research handbook.. : Routledge. . ISBN 978-1-13-881369-4

Bamford, D., Forrester, P., Reid, I., Dehe, B., Bamford, J. and Papalexi, M. (2015) ‘Where is the competitive edge in Knowledge Transfer?: the impact of KTPs’. In: 22ND EurOMA Conference 2015, 26th June - 1st July 2015, Neuchâtel, Switzerland

Bamford, D., Forrester, P., Dehe, B. and Leese, R. (2015) ‘Partial and Iterative Lean Implementation: Two Case StudiesInternational Journal of Operations and Production Management , 35 (5), pp. 702-727. ISSN 0144-3577

Bamford, D. and Dehe, B. (2015) ‘Service quality at the London 2012 Games – a Paralympics Athletes SurveyInternational Journal of Quality & Reliability Management . ISSN 0265-671X

Papalexi, M., Bamford, D. and Dehe, B. (2015) ‘A case study of Kanban implementation within the Pharmaceutical Supply ChainInternational Journal of Logistics Research and Applications . ISSN 1367-5567

Cheng, S., Bamford, D., Papalexi, M. and Dehe, B. (2015) ‘Improving access to health services – Challenges in Lean applicationInternational Journal of Public Sector Management . ISSN 0951-3558

2014

Dehe, B (2014) An empirical investigation in the decision-making processes of new infrastructure development Doctoral thesis, University of Huddersfield.

Bamford, D., Cheng, S., Dehe, B., Duggan, M. and Papalexi, M. (2014) Lean Thinking: Theory, Application and Dissemination . Huddersfield: University of Huddersfield. ISBN 9781862181250

Moxham, C., Bamford, D., Dehe, B. and Kauppi, K. (2014) ‘Well played? Examining strategy and performance in off-field sporting operations’. In: 21st EurOMA Conference, 20-25 June 2014, Palermo, Italy

Cheng, S., Bamford, D., Dehe, B. and Papalexi, M. (2014) ‘Healthcare ‘Single Point of Access’ and the application of Lean’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

Papalexi, M., Cheng, S., Dehe, B. and Bamford, D. (2014) ‘The use of social media and its potential in the research lifecycle’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

2013

Cheng, S., Bamford, D., Dehe, B. and Duggan, M. (2013) ‘Improving clinical access to mental health services in the NHS – the application of Lean thinking’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Papalexi, M., Bamford, D. and Dehe, B. (2013) ‘Lean Deployment in Healthcare: a systematic literature review’. In: BAM2013 Conference proceedings. : British Academy of Management, 10-12 September 2013, Liverpool,UK

Dumitru, S., Bamford, D. and Dehe, B. (2013) ‘Strategy Identification for Increasing Alumni Engagement in a UK University’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Dehe, B. and Bamford, D. (2013) ‘An investigation into the issues and perceived performances within healthcare new infrastructure development process’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Dehe, B. and Bamford, D. (2013) ‘A hybrid technique to solve MCDA problems in a UK National Health Service Trust’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Bamford, D. and Dehe, B. (2013) ‘Paralympics Athletes Survey - Service quality at the London 2012 Games’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Bamford, D. and Dehe, B. (2013) ‘Servicescape in Sports: levels of fan satisfaction in a UK Rugby League club’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland , pp. 1-10

Papalexi, M., Bamford, D. and Dehe, B. (2013) A comparative analysis of Lean implementations in healthcare taken place in the UK and the US Erasmus Programme (Unpublished)

Papalexi, M., Bamford, D. and Dehe, B. (2013) Lean Deployment in Healthcare: a systematic literature review Erasmus Programme (Unpublished)

2012

Zhang, Z., Bamford, D., Moxham, C. and Dehe, B. (2012) ‘Strategy Deployment Systems within the UK Healthcare Sector: A Case Study International Journal of Productivity and Performance Management , 61 (8), pp. 863-880. ISSN 1741-0401

2011

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An Application of a MCDA Model for Healthcare Site Selection’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An implementation of quality tools and techniques in the planning of healthcare infrastructure’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Performance Measurement Systems and Strategic Management within UK Healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Strategy deployment in UK healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Esteem

  • BOSCAT Research group co-founder member and Deputy Director
  • Reviewer for:
    • Journal of Operations Research Society
    • International Journal of Quality and Reliability Management
  • Guest lecture at Sheffield Hallam University in the Materials and Engineering Research Institute (MERI) - May 2013 - Empirical investigation into the decision-making processes of new heathcare infrastructure development
  • Engagement with industries in Operational Excellence (OpEx), Lean & Six-Sigma
  • Shingo Prize Award & OpEx assessor
  • Member of the British Academy of Management
  • Member of the OR society
  • Recipient of the Vice-Chancellor’s award for an outstanding research degree thesis

Research Degree Supervision

Ben’s research interests are focused towards the application of operations improvement and decision-making:

  • Implementation of Lean thinking in the built environment
  • Use of six-sigma in manufacturing and service operations
  • Application of Multiple Criteria Decision Analysis (MCDA) in design process
  • Measurement of Operations Management and Quality Management practices in relations to performances in the sport industry

Ben currently supervises:

  • Katarzyna Zielinska (MRes, Lean thinking & Risk Management within the supply chain) – 1st Supervisor
  • Ziad Al-Kalha (PhD, Quality Management & Organisation Learning) – 2nd Supervisor

Enterprise Activities

Ben was part of the team led by David Bamford bidding and designing for the magnificent Seven Management Training Programme.

  • NHS SWYPFT – Magnificent Seven – Module leader for the Project Management
  • MCDA sessions
  • Lean & six-sigma

Administrative Responsibilities

  • Deputy Director of BOSCAT research group
  • Deputy Academic Integrity Officer

Teaching and Professional Activities

Ben currently teaches the following modules:

  • Advanced Operations Management - BHR4001 (module leader)
  • Managing Operations, Projects & Services – BNC5030 (module leader)
  • Operations Management - BIR2001
  • Project Management – Executive Education programme
Last updated Thursday 6 March 2014
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