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Portrait of Dr Benjamin Dehe Dr Benjamin Dehe

| 01484 473132


Position: Senior Lecturer in Operations Management - Logistics Operations and Hospitality Management
Qualifications: DUT, BSc (Hons), MSc, six-sigma, FHEA, PhD
Research Group: Business Operations, Supply Chain and Transport Research Group

Ben is a Senior Lecturer in Operations Management, he joined the team at the Business School early 2012, since he has focused his research and work in the application of Operations Excellence concepts and theories in manufacturing, sport and built environment. He had previously gained academic experience by co-supervising master and undergrad research dissertations, and was regularly invited as a guest to participate in BSc and MSc lectures in Strategic Process Improvement, Operations Management at Manchester Business School.

Prior to joining the Business School, Ben worked as a Project Manager to improve the new healthcare infrastructure development. He initiated the definition, design and implementation of a bespoke Lean methodology aimed at reducing the developments’ cycle times and variations, as well as enhancing the innovation level of complex healthcare infrastructure. He also worked for Renault in France and Rolls-Royce Motor cars in England, as Logistics and Production Planner, where he gained his manufacturing experience and was involved in Lean implementation.

Today, his professional interests remain within the process improvement methodologies implementation and specifically Six-Sigma. Certified Black Belt in 2011, Ben received the accreditation from the British Quality Foundation in January 2013.

He first graduated in Industrial Logistics in France, then, pursued in Supply Chain Management and completed a MSc in Operations Management. Ben's PhD (mixed-methods) focused on the decision making processes and mechanisms required to optimise the planning and design of healthcare infrastructure using the Lean thinking methodologies.

Research & Scholarship

Ben is currently working on a number of projects within the BOSCAT (Business Operations, Supply Chain and Transport) Research Group. These include the ISOMS (International Sport Operations Management Survey) project, in collaboration with colleagues at the University of Liverpool and Aalto University, investigating the application of OM techniques and practices to off-field sporting operations. Ben is also involved in research examining Lean thinking application into healthcare. He is part of the team working on an ESRC funded project investigating the design and improvement of the single point of access (SPA) process in mental health.

Grant awarded:
The dissemination and implementation of strategic Lean thinking and decision making optimisation within the NHS (ESRC grant ES/K000667/1: £105,962 / co-investigator and  Led by David Bamford)

The application of Operations Management theories in the sport industry (CVF grant: £3,000 / co-investigator)

The decision making process behind healthcare infrastructure development (UoH Business School grant: £2,500 / prime-investigator)


  • Reviewer for:
    • Journal of Operations Research Society
    • International Journal of Quality and Reliability Management
  • Guest lecture at Sheffield Hallam University in the Materials and Engineering Research Institute (MERI)
  • BOSCAT Research group co-founder member and administrator
  • Engagement with industries in Operational Excellence (OpEx), Lean and Six-Sigma
  • Shingo and OpEx assessor
  • Member of the British Academy of Management
  • Member of the OR society

Research Degree Supervision

Ben’s research interests are focused towards the application of operations and business improvement and decision making:

  • Implementation of Lean thinking in the built enviroment
  • Use of six sigma in manufacturing and service operations
  • Application of Multiple Criteria Decision Analysis (MCDA) in design process
  • Measurement of Operations Management and Quality Management practices in relations to performances in the sport industry

Enterprise Activities

Ben was part of the team led by David Bamford bidding for and designing the magnificent Seven Management Training Programme £50k.

  • NHS SWYPFT – Magnificent Seven – Module leader for the Project Management
  • MCDA session

Teaching and Professional Activities

Ben currently teaches the following modules:

  • Operations Management BIO0230
  • Research Methods and Decision Making BIO0224
  • Managing Organisation Design and Change BHO0202
  • Project Management BIO0129
Last updated Thursday 6 March 2014
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