Portrait of Professor David Bamford Professor David Bamford

d.r.bamford@hud.ac.uk | 01484 472278



Biography

Position: Professor of Operations Management, Department of Logistics, Operations, Hospitality and Marketing
Qualifications: BSc (Hons), MPhil, PhD, MCMI, FHEA
Research Group: Business Operations, Systems, Rail and Projects Research Group (BOSRaP)

 

Professor David Bamford is an experienced industrialist/academic who has published over 100 articles, book chapters and reports as well as presented widely on his topics to both academic and practitioner audiences.  His multiple publications include two co-authored books: i) Managing Quality (2016); and ii) Essential Guide to Operations Management (2010).

David’s academic activities are under-pinned by a strong industrial and commercial background which, following initial qualifications in mechanical engineering and management led to roles as Quality Manager, Shift Manager and Operations Manager. The final position was created to manage pharmaceutical manufacturing and assembly operations for exponential sales growth and involved establishing complex logistical relationships with worldwide suppliers, contractors and customers.

An opportunity to study for a sponsored PhD led to a change in direction and David joined Manchester Business School in 2000. His many teaching/programme administrative activities have included: Director - NHS Leadership Programme, an MSc programme for senior NHS Directors in partnership with PriceWaterhouseCoopers and Harvard University; University lecture programmes in Operations Management (MBA and BSc); Quality Management: Concepts & Practice (BSc & MSc); Quality Management: Tools & Techniques (BSc); Business Improvement Tools & Techniques (MSc); Organisational Change (MSc).

David has received many awards for research: Innovative Partnership Award (University of Huddersfield) for work with South West Yorkshire Partnership NHS Foundation Trust (SWYPFT); Economic and Social Research Council (ESRC): Knowledge Transfer Partnership (KTP); Technology Strategy Board (TSB); and for teaching: University of Manchester: Distinguished Achievement Medal – Teacher of the Year; University Award for Teaching Excellence.  Multiple Department Teaching Awards.

Research and Scholarship

David's research interests are: operations management improvement strategies; quality management; sports operations management; strategic organisational change; leadership.  E.g. His work at the London 2012 Paralympics, assessing athletes perceptions of the operational resources design and delivery, has influenced design aspects of the Rio 2016 Games and has researched levels of 'fan satisfaction' with stadium based sports clubs.

David has a record of continued success in attracting funds for research projects, a total of over £2m to date.  These have included NHS National Institute for Health Research (Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Greater Manchester – joint funding) and several ESRC Knowledge Transfer Partnerships (KTPs) and Follow-on schemes.  David’s work on KTPs has led to substantial company savings and other benefits E.g. Tangible benefits for the organisations involved include: a Balanced Scorecard performance measurement system for an Outpatient Department, resulting in a reduction of Did Not Attend rates from 8% to 4%, a ‘saving’ of £483k p.a.; by streamlining a hospitals radiology department processes the average inpatient wait for scanning reduced from 5 to 3 days, saving 18,000 bed days and £3.96m p.a.

David’s research efforts were recognised nationally when he was awarded the Economic and Social Research Council (ESRC) Knowledge Transfer Partnership (KTP) prize for the Best Application of Social or Management Science and the Technology Strategy Board (TSB) Best Partnership Award, North East England. The awards recognise the most innovation-led successful research partnerships.

 

Projects have included:

ESRC Knowledge Exchange Project: The dissemination and implementation of strategic Lean thinking and decision making optimisation within the NHS (ESRC grant ES/K000667/1: £105,962 / Lead Academic / Supervisor)

This dissemination project will distribute further the findings and methodologies developed during five years of Knowledge Transfer Partnership (KTP) collaboration with the National Health Service (NHS), each funded in-part by the ESRC. 

This project will sustain and disseminate among the network of NHS partners the methodologies to enable the implementation of Lean thinking within the areas outlined.  Furthermore, from the three KTPs, it was established that internal decision making processes were often the bottleneck activity, and linked with the root cause of the waste as defined by the Lean paradigm (Bamford, 2010).  The dissemination of these models and frameworks will enhance the transparency and the robustness of the decisions to streamline these processes and generate cost reduction. This project will show that by implementing a Lean approach the complex decision making processes can be challenged and improved.

 

Objectives and outputs

  1. Design mechanisms to create a network in order to disseminate the bespoke decision making processes from NHS Bradford and Airedale to other NHS Trusts and organisations.
  2. Tailor Lean thinking methodologies and models to disseminate them within logistics and transportation systems, strategy deployments and development of future NHS healthcare infrastructures.
  3. Verify the conceptual models and frameworks robustness by supporting the decision making of other NHS Trusts in the UK.

Publications and Other Research Outputs

2017

Bamford, D., Dehe, B., Reid, I., Bamford, J. and Papalexi, M. (2017) ‘Sports Operations Management: the whole nine yards’. In: The Routledge Companion to Production and Operations Management. Oxford, UK: Routledge. . ISBN 978-1-138-91959-4

2016

Kassela, K., Papalexi, M. and Bamford, D. (2016) ‘Applying Quality Function Deployment to Social Housing?The TQM Journal . ISSN 1754-2731

Dale, B., Burns, B., Reid, I. and Bamford, D. (2016) ‘Supplier Development’. In: Managing Quality: An essential guide and resource gateway. London, UK: Wiley. pp. 141-156. ISBN 978-1-119-13092-5

Lee, R., Dale, B., Reid, I. and Bamford, D. (2016) ‘Policy Deployment’. In: Managing Quality: An essential guide and resource gateway. London, UK: Wiley. pp. 79-99. ISBN 978-1-119-13092-5

Dale, B., Reid, I. and Bamford, D. (2016) ‘Quality Costing’. In: Managing Quality: An essential guide and resource gateway. London, UK: Wiley. pp. 101-117. ISBN 978-1-119-13092-5

Dale, B., Bamford, J., Bamford, D. and van der Wiele, A. (2016) ‘Self-Assessment, Models and Quality Awards’. In: Managing Quality: An essential guide and resource gateway. : Wiley. pp. 283-299. ISBN 978-1-119-13092-5

Dale, B., Bamford, J., Bamford, D. and van der Wiele, A. (2016) ‘Teams and Teamwork’. In: Managing Quality: An essential guide and resource gateway. : Wiley. pp. 271-282. ISBN 978-1-119-13092-5

Dale, B., Bamford, J., Bamford, D. and van der Wiele, A. (2016) ‘Managing Quality: New Challenges’. In: Managing Quality: An essential guide and resource gateway. : Wiley. pp. 301-310. ISBN 978-1-119-13092-5

Dale, B., Bamford, J., Bamford, D. and van der Wiele, A. (2016) ‘Managing Quality: The Future’. In: Managing Quality: An essential guide and resource gateway. : Wiley. pp. 311-320. ISBN 978-1-119-13092-5

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Techniques’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 215-267. ISBN 978-1-119-13092-5

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Tools’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 181-213. ISBN 978-1-119-13092-5

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Systems and the ISO 9000 series’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 161-180. ISBN 978-1-119-13092-5

Javed, S., Bamford, D. and Sayed, J. (2016) ‘Think tank Organizations : a knowledge bridge connecting state and society’. In: BAM2016 Conference Proceedings. : BAM. .

Armitage, P., Bamford, D., Handley, J. and Dehe, B. (2016) ‘Project management assets for competitive advantage: applying RBV to social enterprise’. In: 23rd EurOMA conference, 17th - 22nd June 2016, Trondheim, Norway

Reid, I., Bamford, D., Bamford, J., Papalexi, M., Dehe, B. and Abualqumboz, M. (2016) ‘Professional Service Operations Management: sustaining the discipline?’. In: 23rd EurOMA Conference, 17th - 22nd June 2016, Trondheim, Norway , pp. 1-10

Papalexi, M., Dehe, B., Bamford, D., Bamford, J. and Reid, I. (2016) ‘Research opportunities through the use of social media?’. In: 23rd EurOMA conference, 17th - 22nd June 2016, Trondheim, Norway

Papalexi, M., Bamford, D., Dehe, B. and Tipi, N. (2016) ‘The Impact of Supply Chain Characteristics on the Adoption of Innovation’. In: 5th World Conference on Production and Operations Management P&OM, 6th - 10th September 2016, Havana, Cuba

Dale, B., Papalexi, M., Bamford, D. and van der Wiele, A. (2016) ‘TQM: ‘An Overview and the Role of Management’’. In: Managing Quality: an essential guide and resource gateway. : John Wiley & Sons. pp. 3-33. ISBN 978-1-119-13092-5

Dale, B., Papalexi, M., Bamford, D. and van der Wiele, A. (2016) ‘TQM: ‘The Introduction and a Framework for TQM’’. In: Managing Quality: an essential guide and resource gateway. : John Wiley & Sons. . ISBN 978-1-119-13092-5

Dale, B., Papalexi, M., Bamford, D. and van der Wiele, A. (2016) ‘TQM: ‘The Received Wisdom on TQM’’. In: Managing Quality: an essential guide and resource gateway. : John Wiley & Sons. pp. 37-50. ISBN 978-1-119-13092-5

Carniel-Perrin, B., Dehe, B., Bamford, D. and Jolley, K. (2016) ‘Pull-logic and ERP within Engineering-to-Order (ETO): the case of a British Manufacturer’. In: 5th World Production and Operations Management Conference P&OM Havana 2016, 6-10 September 2016, Havana International Conference Centre

Reid, I. and Bamford, D. (2016) ‘Professional service operations management: the case for leaner law’. In: POMs 27th Annual Conference, 6th - 9th May 2016, Orlando, Florida , pp. 1-10

Sureeyatanapas, P., Yang, J. and Bamford, D. (2016) ‘Analysis of criteria weights for the assessment of corporate sustainability: a case study 3 in sugar manufacturingKKU Engineering Journal , 43 (3). ISSN 0125-8273

Bamford, D. and Dehe, B. (2016) ‘Service quality at the London 2012 Games – a Paralympics Athletes SurveyInternational Journal of Quality & Reliability Management , 33 (2), pp. 142-159. ISSN 0265-671X

Bamford, D (2016) ‘Lessons from London: how hosting the Paralympics can make cities more accessibleThe Conversation . ISSN 2044-5032

Bamford, D (2016) The Paradox of Lean Leadership? Available at:

Dale, B., Reid, I. and Bamford, D. (2016) ‘Managing Service Quality’. In: Managing Quality Supplier Development: An essential guide and resource gateway. : Wiley. . ISBN ISBN 978-1-119-13092-5

2015

Dehe, B. and Bamford, D. (2015) ‘Development, test and comparison of two Multiple Criteria Decision Analysis(MCDA) models: A case of healthcare infrastructure locationExpert Systems With Applications , 42 (19), pp. 6717-6727. ISSN 0957-4174

Javed, S., Bamford, D. and Higgins, D. (2015) ‘Knowledge Management and Organizational Performance in Pakistani Think Tanks’. In: BAM 2015 Conference, 8th - 10th September 2015, University of Portsmouth, UK

Sureeyatanapas, P., Yang, J. and Bamford, D. (2015) ‘The sweet spot in sustainability: a framework for corporate assessment in sugar manufacturingProduction Planning and Control , 26 (13), pp. 1128-1144. ISSN 0953-7287

Bamford, D., Moxham, C., Kauppi, K. and Dehe, B. (2015) ‘Going the distance: Sport operations management in the public and third sectors’. In: Public Service Operations Management: A research handbook.. : Routledge. pp. 13-29. ISBN 978-1-13-881369-4

Papalexi, M., Bamford, D. and Dehe, B. (2015) ‘A case study of Kanban implementation within the Pharmaceutical Supply ChainInternational Journal of Logistics Research and Applications . ISSN 1367-5567

Bamford, D., Forrester, P., Reid, I., Dehe, B., Bamford, J. and Papalexi, M. (2015) ‘Where is the competitive edge in Knowledge Transfer?: the impact of KTPs’. In: 22nd EurOMA Conference 2015, 26th June - 1st July 2015, Neuchâtel, Switzerland

Zighan, S. and Bamford, D. (2015) ‘Sustainable Competitive Advantage Through Servitization: An Investigation Into Servitization Strategy In the Real Estate Development Sector’. In: 22nd EurOMA Conference 2015, 26th June - 1st July 2015, Neuchâtel, Switzerland

Sawatasuk, P. and Bamford, D. (2015) ‘The motivation for open innovation access to new product development : the case of Thai dessert SME’s’. In: 22nd EurOMA Conference 2015, 26th June - 1st July 2015, Neuchâtel, Switzerland

Bamford, D., Forrester, P., Dehe, B. and Leese, R. (2015) ‘Partial and Iterative Lean Implementation: Two Case StudiesInternational Journal of Operations and Production Management , 35 (5), pp. 702-727. ISSN 0144-3577

Wiegel, W. and Bamford, D. (2015) ‘The role of Guanxi in buyer-supplier relationships in Chinese small and medium-sized enterprises – a resource based perspectiveProduction Planning and Control , 26 (4), pp. 308-327. ISSN 0953-7287

Cheng, S., Bamford, D., Papalexi, M. and Dehe, B. (2015) ‘Improving access to health services – Challenges in Lean applicationInternational Journal of Public Sector Management , 28 (2), pp. 121-135. ISSN 0951-3558

2014

Papalexi, M., Breen, L., Bamford, D. and Tipi, N. (2014) ‘A preliminary examination of the deployment of lean and reverse logistics within the pharmaceutical supply chain (PSC) UK’. In: LRN Annual Conference and PhD Workshop 2014, 3-5th September 2014, University of Huddersfield

Bamford, D., Cheng, S., Dehe, B., Duggan, M. and Papalexi, M. (2014) Lean Thinking: Theory, Application and Dissemination . Huddersfield: University of Huddersfield. ISBN 9781862181250

Papalexi, M., Cheng, S., Dehe, B. and Bamford, D. (2014) ‘The use of social media and its potential in the research lifecycle’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

Cheng, S., Bamford, D., Dehe, B. and Papalexi, M. (2014) ‘Healthcare ‘Single Point of Access’ and the application of Lean’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

Moxham, C., Bamford, D., Dehe, B. and Kauppi, K. (2014) ‘Well played? Examining strategy and performance in off-field sporting operations’. In: 21st EurOMA Conference, 20-25 June 2014, Palermo, Italy

Bamford, D., Yang, J. and Sureeyatanapas, P. (2014) ‘Evaluation of Corporate SustainabilityFrontiers of Engineering Management , 1 (2), pp. 176-194. ISSN 2095-7513

2013

Wiegel, W. and Bamford, D. (2013) ‘The role of Guanxi in buyer-supplier relationships in Chinese small and medium-sized enterprises – a resource based perspective’. In: Decision Sciences Institute Annual Meeting, 16-19th November 2013, Baltimore, USA

Bamford, D., Barker, V. and Chatterjee, S. (2013) Strategic Process Improvement: First TransPennine Express The Case Centre

Papalexi, M. and Bamford, D. (2013) Strategic Process Improvement: First TransPennine Express, UK, Teaching Note The Case Centre

Kauppi, K., Moxham, C. and Bamford, D. (2013) ‘Should we try out for the major leagues? A call for research in sports operations managementInternational Journal of Operations & Production Management , 33 (10), pp. 1368-1399. ISSN 0144-3577

Cheng, S., Bamford, D., Dehe, B. and Duggan, M. (2013) ‘Improving clinical access to mental health services in the NHS – the application of Lean thinking’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Dumitru, S., Bamford, D. and Dehe, B. (2013) ‘Strategy Identification for Increasing Alumni Engagement in a UK University’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Papalexi, M., Bamford, D. and Dehe, B. (2013) ‘Lean Deployment in Healthcare: a systematic literature review’. In: BAM2013 Conference proceedings. : British Academy of Management, 10-12 September 2013, Liverpool,UK

Dehe, B. and Bamford, D. (2013) ‘An investigation into the issues and perceived performances within healthcare new infrastructure development process’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Bamford, D. and Dehe, B. (2013) ‘Paralympics Athletes Survey - Service quality at the London 2012 Games’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Dehe, B. and Bamford, D. (2013) ‘A hybrid technique to solve MCDA problems in a UK National Health Service Trust’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Bamford, D. and Dehe, B. (2013) ‘Servicescape in Sports: levels of fan satisfaction in a UK Rugby League club’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland , pp. 1-10

Bamford, D., Rothwell, K., Tyrrell, P. and Boaden, R. (2013) ‘Improving care for people after stroke : how change was actively facilitatedJournal of Health Organisation and Management , 27 (5), pp. 548-560. ISSN 1477-7266

Rothwell, K., Boaden, R., Bamford, D. and Tyrrell, P. (2013) ‘Feasibility of assessing the needs of stroke patients after six months using the GM-SATClinical Rehabilitation , 27 (3), pp. 264-271. ISSN 0269-2155

Papalexi, M., Bamford, D. and Dehe, B. (2013) A comparative analysis of Lean implementations in healthcare taken place in the UK and the US Erasmus Programme (Unpublished)

Papalexi, M., Bamford, D. and Dehe, B. (2013) Lean Deployment in Healthcare: a systematic literature review Erasmus Programme (Unpublished)

2012

Bamford, D., Karjalainen, K. and Jenavs, E. (2012) ‘An evaluation of problem-based assessment in teaching operations managementInternational Journal of Operations & Production Management , 32 (12), pp. 1493-1514. ISSN 0144-3577

Zhang, Z., Bamford, D., Moxham, C. and Dehe, B. (2012) ‘Strategy Deployment Systems within the UK Healthcare Sector: A Case StudyInternational Journal of Productivity and Performance Management , 61 (8), pp. 863-880. ISSN 1741-0401

Tang, D., Yang, J., Bamford, D., Xu, D., Waugh, M., Bamford, J. and Zhang, S. (2012) ‘The evidential reasoning approach for risk management in large enterprisesInternational Journal of Uncertainty, Fuzziness and Knowledge-Based Systems , 20 (supp01), pp. 17-30. ISSN 0218-4885

2011

Harvey, G., Fitzgerald, L., Fielden, S., McBride, A., Waterman, H., Bamford, D., Kislov, R. and Boaden, R. (2011) ‘The NIHR collaboration for leadership in applied health research and care (CLAHRC) for greater manchester: combining empirical, theoretical and experiential evidence to design and evaluate a large-scale implementation strategyImplementation Science , 6 (1), p. 96. ISSN 1748-5908

Walker, V. and Bamford, D. (2011) ‘An empirical investigation into health sector absenteeismHealth Services Management Research , 24 (3), pp. 142-150. ISSN 0951-4848

Bamford, D., Forrester, P. and Ismail, M. (2011) ‘Analysing approaches to technology transfer in the UK National Health SectorOR Insight , 24 (2), pp. 90-109. ISSN 0953-5543

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An Application of a MCDA Model for Healthcare Site Selection’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Performance Measurement Systems and Strategic Management within UK Healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Strategy deployment in UK healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An implementation of quality tools and techniques in the planning of healthcare infrastructure’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

2010

Bamford, D (2010) ‘Leadership credibilityLean Management Journal (7), pp. 25-27. ISSN 2040-493X

Rothwell, K., Bamford, D., Tyrell, P. and Thomas, J. (2010) ‘Achieving knowledge transfer in healthcare: a strategy for success?’. In: HSRN and SDO Network Annual Conference, 2010, 2nd-3rd June 2010, Manchester, UK

Bamford, D. and Greatbanks, R. (2010) ‘Understanding operational strategies by examining quality depositsOR Insight , 23 (1), pp. 44-56. ISSN 0953-5543

2009

Bamford, D. and Chatziaslan, E. (2009) ‘Healthcare capacity measurementInternational Journal of Productivity and Performance Management , 58 (8), pp. 748-766. ISSN 1741-0401

Bamford, D., Thornton, H. and Bamford, J. (2009) ‘Health-care logistics redesignOR Insight , 22 (3), pp. 140-152. ISSN 0953-5543

Drummond-Hay, R. and Bamford, D. (2009) ‘A case study into planning and change management within the UK National Health ServiceInternational Journal of Public Sector Management , 22 (4), pp. 324-337. ISSN 0951-3558

Bamford, D. and Chatziaslan, E. (2009) ‘Healthcare Capacity Measurement’. In: 20th Annual Conference of the Production and Operations Management Society (POM) 2009, 1st-4th May 2009, Orlando, Florida, USA

Bamford, D. and Cousins, A. (2009) ‘Assessment via the Dragon's Den’. In: 20th Annual Conference of the Production and Operations Management Society (POM) 2009, 1st-4th May 2009, Orlando, Florida, USA

2008

Bamford, D. and Griffin, M. (2008) ‘A case study into operational team-working within a UK hospitalInternational Journal of Operations & Production Management , 28 (3), pp. 215-237. ISSN 0144-3577

Bamford, N. and Bamford, D. (2008) ‘The effect of a full shift system on doctorsJournal of Health Organisation and Management , 22 (3), pp. 223-237. ISSN 1477-7266

Bamford, D., Thornton, H. and Bamford, J. (2008) ‘UK Healthcare logistics and patient transport systems’. In: 15th International Annual European Operations Management Association (Euroma) Conference 2008, 15th-18th June 2008, Groningen, The Netherlands

Gorton, F. and Bamford, D. (2008) ‘The Transferability of Strategic Management Best Practice Between Private and Public Sector Organisations’. In: 19th Annual Conference of the Production and Operations Management Society (POMS) 2008, 9th-12th May 2008, La Jolla, California, USA

Bamford, D., Thornton, H. and Bamford, J. (2008) ‘Healthcare operations service redesign and implementation’. In: 19th Annual Conference of the Production and Operations Management Society (POMS) 2008, 9th-12th May 2008, La Jolla, California, USA

Bamford, D (2008) ‘The Use of Grounded Theory in Change Management ResearchJournal of Change Management , 8 (2), pp. 111-121. ISSN 1469-7017

Bamford, D., Thornton, H. and Bamford, J. (2008) ‘Putting the va-va voom into NHS logistics: the right people and equipment at the right time and place’. In: International Forum on Quality and Safety in Health Care 2008, 22nd-25th April 2008, Paris, France

Lodge, A. and Bamford, D. (2008) ‘Using Lean Techniques to Reduce Radiology Waiting TimesPublic Money and Management , 28 (1), pp. 49-52. ISSN 0954-0962

Bamford, D., Bamford, J. and Thornton, H. (2008) US Healthcare review Bradford, UK: Bradford and Airedale Teaching Primary Care Trust

2007

Lodge, A. and Bamford, D. (2007) ‘Health service improvement through diagnostic waiting list managementLeadership in Health Services , 20 (4), pp. 254-265. ISSN 1751-1879

Gay, W. and Bamford, D. (2007) ‘A case study into the management of racial diversity within an NHS teaching hospitalInternational Journal of Public Sector Management , 20 (4), pp. 257-271. ISSN 0951-3558

Bamford, D. and Hall, C. (2007) ‘A case study into labour turnover within an NHS TrustHealth Services Management Research , 20 (1), pp. 9-21. ISSN 0951-4848

2006

Bamford, D. and Xystouri, T. (2006) ‘Recovering from service failure: Generating profit through greater customer satisfactionStrategic Direction , 22 (6), pp. 37-39. ISSN 0258-0543

Bamford, D. and Land, N. (2006) ‘The application and use of the PAF quality costing model within a footwear companyInternational Journal of Quality & Reliability Management , 23 (3), pp. 265-278. ISSN 0265-671X

Bamford, D (2006) ‘A case-study into change influences within a large British multinationalJournal of Change Management , 6 (2), pp. 181-191. ISSN 1469-7017

2005

Bamford, D. and Daniel, S. (2005) ‘A case study of change management effectiveness within the NHSJournal of Change Management , 5 (4), pp. 391-406. ISSN 1469-7017

Bamford, D. and Greatbanks, R. (2005) ‘The use of quality management tools and techniques: a study of application in everyday situationsInternational Journal of Quality & Reliability Management , 22 (4), pp. 376-392. ISSN 0265-671X

Bamford, D. and Xystouri, T. (2005) ‘A case study of service failure and recovery within an international airlineManaging Service Quality , 15 (3), pp. 306-322. ISSN 0960-4529

2003

Bamford, D. and Forrester, P. (2003) ‘Managing planned and emergent change within an operations management environmentInternational Journal of Operations & Production Management , 23 (5), pp. 546-564. ISSN 0144-3577

Esteem

  • Member of the Editorial Advisory Board of the International Journal of Operations & Production Management.
  • Multiple reviews of journal papers completed for the following:
    • Production and Operations Management (special issue on Healthcare Operations Management)
    • International Journal of Operations and Production Management
    • International Journal of Quality and Reliability Management
    • International Journal of Productivity and Performance Management
    • The TQM Magazine
  • BBC Greater Manchester Radio, Breakfast Show May 2005, ‘What is Operations Management and how are Manchester Business School using it within the NHS?’, interviewed live on-air during the GMR Breakfast Show ‘Business Slot’
  • Editorial Board Member, Journal of Change Management (Routledge), 2008 to 2010
  • Book Review Editor for International Journal of Operations and Production Management (IJOPM) – 2004 to 2010, book reviews commissioned and published

Healthcare Improvement

  • South West Yorkshire Primary Foundation Trust 2012, invited contribution to Board Away Day -  “University Partnerships with Healthcare

Research Degree Supervision

Knowledge transfer has been at the centre of David’s career strategy. It provides a focus and direction for his research, grant applications, publications, teaching, and major administrative roles. Through it he has a significant involvement in knowledge creation and transfer in conjunction with various partner organisations, such as the NHS, Deloitte, The Manufacturing Institute. David has also led related modules in Executive Education, working with companies such as TATA, SITA, BP, JCB, etc.

Specific supervision areas:

  • sports operations management
  • the application of Operations Management theories in the service sector
  • strategic organisational change
  • leadership and quality management
     

Current PGR Supervision:

  • DBA: Transfer of Technology in Nigerian Farming
  • PhD: Railway Sector Innovation
  • PhD: Innovation and the stage gate model in Thailand
  • PhD: Leadership and supply chain management
  • PhD: Project Management in the 3rd Sector
  • PhD: Knowledge Management in Think Tanks
  • PhD: Pharmaceutical Supply Chains in Healthcare

 

Past PGR Supervision

  • PhD: Servitisation in Jordan
  • PhD: Multi-criteria decision analysis (MCDA) in Healthcare
  • PhD: The Implications of Applying Total Quality Management (TQM) on E-Service
  • PhD: Multi-criteria sustainability assessment integrated product quality perspective: A framework for the sugar cane sector
  • DBA: Thailand’s basic quality management system requirements for small and medium sized enterprises
  • PhD: Measurement of SMEs: The case of Brunei Darussalam
  • MPhil: An Empirical Investigation into the Application of Operations Management Principles to Healthcare Delivery
  • MPhil: Business and operations strategy development in UK healthcare
  • MPhil: Healthcare capacity planning and control within the NHS
  • MPhil: Strategic Decision Making in Healthcare

Enterprise Activities

  • Magnificent Seven Management Training Programme: Led the bid for and am now part of the team delivering the NHS Development programme for South West Yorkshire Primary Foundation Trust
  • Leadership in the NHS Session (delivered twice per year from 2013) Led and facilitated  pre, during and post delivery design days with BP senior executives
  • Cummins Turbos, Innovation Management in the 21st Century
  • NHS – Magnificent Seven Progarmme Pilot Leader: Module leader for ‘Leadership’ session
  • South West Yorkshire Primary Foundation Trust, invited contribution to Board Away Day -  “University Partnerships with Healthcare”
  • JCB Ltd, Operational Excellence Module: Module Leader; one day programme developed for delivery
  • Invited Guest Speaker at Regatta Ltd Annual Conference, session on ‘The Challenge of Operational Excellence’
  • ‘Open Programme’ High Value Manager Module on Operational Excellence (multiple deliveries per year)
  • Pearson VUE, Operational Excellence Module: Programme Leader; Two-day programme developed for SITA Ltd, as part of their ‘High Value Managers’ course
  • SITA Ltd, Operational Excellence Module: Programme Leader; Two-day programme developed for SITA Ltd, as part of their ‘High Value Managers’ course
  • Brunner Mond, Operational Excellence Module: Programme Leader; Two-day programme developed for Brunner Mond, TATA Group, as part of their ‘High Value Managers’ course

Teaching and Professional Activities

  • BIR2001 Operations Management
  • BMO0084 Research Methods
  • BMR1001 Service Operations Management & Marketing
  • BNC5030 Managing Operations and Services

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