Portrait of Dr Benjamin Dehe Dr Benjamin Dehe

b.dehe@hud.ac.uk | 01484 473132



Biography

Position: Senior Lecturer in Operations Management, Department of Logistics, Operations, Hospitality and Marketing
Qualifications: DUT, BSc (Hons), MSc, six-sigma, FHEA, PhD
Research Group: Business Operations, Systems, Rail and Projects Research Group (BOSRaP)

Benjamin is a Senior Lecturer in Operations Management, he joined the Operations Management Group, at the Business School, early 2012. Since he has focused his research in the application of Operations Excellence concepts and theories in manufacturing, sport and built environment. His work has been published in national and international journals such as: International Journal of Operations and Production Management (IJOPM), Expert Systems with Applications (ESwA), International Journal of Quality & Reliability Management (IJQRM), and International Journal of Productivity and Performance Management (IJPPM). He has also co-authored couple of book chapters.

Prior to joining the Business School, Benjamin worked as a Project Manager to improve the new healthcare infrastructure development. He initiated the definition, design and implementation of a bespoke Lean methodology aimed at reducing the developments’ cycle times and variations, as well as enhancing the innovation level of complex healthcare infrastructure. He also worked for Renault in France and Rolls-Royce Motor cars in England, in Supply Chain and Production, where he gained his manufacturing experience and was involved in Lean implementation.

Today, his professional interests remain within the process improvement methodologies implementation and specifically Lean and Six-Sigma. Certified Black Belt in 2011, he received the full accreditation from the British Quality Foundation in January 2013.

He first graduated in Industrial Logistics in France, then, pursued in Supply Chain Management and completed an MSc in Operations Management. Benjamin's PhD (mixed-methods) focused on the decision-making processes and mechanisms required to optimise the planning and design of healthcare infrastructure using the Lean thinking methodologies.

Research and Scholarship

Benjamin is currently working on a number of projects within the BOSRaP (Business Operations, Systems, Rail and Projects) Research Group, under 3 categories i) Sport Operations Management, ii) Operational Excellence within manufacturing, and iii) Lean thinking within the built environment:

  1. Sport Operations Management:
    • ISOMS (International Sport Operations Management Survey) project, in collaboration with colleagues at the University of Liverpool and Aalto University, investigating the application of OM techniques and practices to off-field sporting operations.
    • Management of sporting sponsorship portfolio and partners.
    • Paralympics – Measuring the Games performances from the athletes perspective
    • Service quality studies in professional rugby league and football clubs
       
  2. Operational Excellence within manufacturing:
    • Transferring and implementation agile systems, tools and techniques to realise lead time reduction
    • Improving manufacturing systems performances and agility, by deploying Lean and six-sigma
    • Examining Lean thinking application from manufacturing into healthcare
       
  3. Lean thinking within the built environment:
    • Empirical research into the decision-making processes of new infrastructure development
       
  4. Grant awarded:
    • Main supervisor: An international investigation within sport data analytics and technology: theory and practice. PhD Scholarship UoH £43.2K
    • Main supervisor: The transfer and implementation of agility system tools and techniques to realise ambitious, business critical, lead time reduction. KTP £120K- 1013364 – Reliance Precision Ltd
    • Co-investigator: Sport Sponsorship Management from an Inter-Organisational Network Perspective, funded by UoH, £2.5K - Sabrina Thornton & David Bamford
    • Co-investigator: Lean applications in healthcare sector, funded by ESRC grant £105K, completed in January 2014 - with David Bamford
    • Prime-investigator: Lean thinking within the infrastructure development process, funded by the Business School £2.5K completed in September 2014
    • Co-investigator: Sport collaboration with the rugby league, funded by UoH as a collaborative project £3K completed in July 2013 - with David Bamford

Publications and Other Research Outputs

2017

Bamford, D., Dehe, B., Reid, I., Bamford, J. and Papalexi, M. (2017) ‘Sports Operations Management: the whole nine yards’. In: The Routledge Companion to Production and Operations Management. Oxford, UK: Routledge. . ISBN 978-1-138-91959-4

2016

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Techniques’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 215-267. ISBN 978-1-119-13092-5

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Systems and the ISO 9000 series’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 161-180. ISBN 978-1-119-13092-5

Dale, B., Dehe, B. and Bamford, D. (2016) ‘Quality Management Tools’. In: Managing Quality, An essential guide and resource gateway. : Wiley. pp. 181-213. ISBN 978-1-119-13092-5

Armitage, P., Bamford, D., Handley, J. and Dehe, B. (2016) ‘Project management assets for competitive advantage: applying RBV to social enterprise’. In: 23rd EurOMA conference, 17th - 22nd June 2016, Trondheim, Norway

Reid, I., Bamford, D., Bamford, J., Papalexi, M., Dehe, B. and Abualqumboz, M. (2016) ‘Professional Service Operations Management: sustaining the discipline?’. In: 23rd EurOMA Conference, 17th - 22nd June 2016, Trondheim, Norway , pp. 1-10

Papalexi, M., Dehe, B., Bamford, D., Bamford, J. and Reid, I. (2016) ‘Research opportunities through the use of social media?’. In: 23rd EurOMA conference, 17th - 22nd June 2016, Trondheim, Norway

Papalexi, M., Bamford, D., Dehe, B. and Tipi, N. (2016) ‘The Impact of Supply Chain Characteristics on the Adoption of Innovation’. In: 5th World Conference on Production and Operations Management P&OM, 6th - 10th September 2016, Havana, Cuba

Zielinska, K., Dehe, B. and Papalexi, M. (2016) ‘Orientation to work: comparison between the British workforce and Polish migrant workers’. In: 5th World Production and Operations Management Conference P&OM Havana 2016, 6-10 September 2016, Havana International Conference Centre

Carniel-Perrin, B., Dehe, B., Bamford, D. and Jolley, K. (2016) ‘Pull-logic and ERP within Engineering-to-Order (ETO): the case of a British Manufacturer’. In: 5th World Production and Operations Management Conference P&OM Havana 2016, 6-10 September 2016, Havana International Conference Centre

Bamford, D. and Dehe, B. (2016) ‘Service quality at the London 2012 Games – a Paralympics Athletes SurveyInternational Journal of Quality & Reliability Management , 33 (2), pp. 142-159. ISSN 0265-671X

2015

Dehe, B. and Bamford, D. (2015) ‘Development, test and comparison of two Multiple Criteria Decision Analysis(MCDA) models: A case of healthcare infrastructure locationExpert Systems With Applications , 42 (19), pp. 6717-6727. ISSN 0957-4174

Bamford, D., Moxham, C., Kauppi, K. and Dehe, B. (2015) ‘Going the distance: Sport operations management in the public and third sectors’. In: Public Service Operations Management: A research handbook.. : Routledge. pp. 13-29. ISBN 978-1-13-881369-4

Papalexi, M., Bamford, D. and Dehe, B. (2015) ‘A case study of Kanban implementation within the Pharmaceutical Supply ChainInternational Journal of Logistics Research and Applications . ISSN 1367-5567

Bamford, D., Forrester, P., Reid, I., Dehe, B., Bamford, J. and Papalexi, M. (2015) ‘Where is the competitive edge in Knowledge Transfer?: the impact of KTPs’. In: 22nd EurOMA Conference 2015, 26th June - 1st July 2015, Neuchâtel, Switzerland

Bamford, D., Forrester, P., Dehe, B. and Leese, R. (2015) ‘Partial and Iterative Lean Implementation: Two Case StudiesInternational Journal of Operations and Production Management , 35 (5), pp. 702-727. ISSN 0144-3577

Cheng, S., Bamford, D., Papalexi, M. and Dehe, B. (2015) ‘Improving access to health services – Challenges in Lean applicationInternational Journal of Public Sector Management , 28 (2), pp. 121-135. ISSN 0951-3558

2014

Dehe, B (2014) An empirical investigation in the decision-making processes of new infrastructure development Doctoral thesis, University of Huddersfield.

Bamford, D., Cheng, S., Dehe, B., Duggan, M. and Papalexi, M. (2014) Lean Thinking: Theory, Application and Dissemination . Huddersfield: University of Huddersfield. ISBN 9781862181250

Moxham, C., Bamford, D., Dehe, B. and Kauppi, K. (2014) ‘Well played? Examining strategy and performance in off-field sporting operations’. In: 21st EurOMA Conference, 20-25 June 2014, Palermo, Italy

Papalexi, M., Cheng, S., Dehe, B. and Bamford, D. (2014) ‘The use of social media and its potential in the research lifecycle’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

Cheng, S., Bamford, D., Dehe, B. and Papalexi, M. (2014) ‘Healthcare ‘Single Point of Access’ and the application of Lean’. In: European Operations Management Association (EurOMA) conference, 20-25 June 2014, Palermo, Italy

2013

Dehe, B. and Bamford, D. (2013) ‘An investigation into the issues and perceived performances within healthcare new infrastructure development process’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Cheng, S., Bamford, D., Dehe, B. and Duggan, M. (2013) ‘Improving clinical access to mental health services in the NHS – the application of Lean thinking’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Papalexi, M., Bamford, D. and Dehe, B. (2013) ‘Lean Deployment in Healthcare: a systematic literature review’. In: BAM2013 Conference proceedings. : British Academy of Management, 10-12 September 2013, Liverpool,UK

Dumitru, S., Bamford, D. and Dehe, B. (2013) ‘Strategy Identification for Increasing Alumni Engagement in a UK University’. In: BAM2013 Conference proceedings. : British Academy of Management. .

Bamford, D. and Dehe, B. (2013) ‘Paralympics Athletes Survey - Service quality at the London 2012 Games’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Bamford, D. and Dehe, B. (2013) ‘Servicescape in Sports: levels of fan satisfaction in a UK Rugby League club’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland , pp. 1-10

Dehe, B. and Bamford, D. (2013) ‘A hybrid technique to solve MCDA problems in a UK National Health Service Trust’. In: In 20th International Annual European Operations Management Association (EurOMA), 9-12 June2013, Dublin , Ireland

Papalexi, M., Bamford, D. and Dehe, B. (2013) Lean Deployment in Healthcare: a systematic literature review Erasmus Programme (Unpublished)

Papalexi, M., Bamford, D. and Dehe, B. (2013) A comparative analysis of Lean implementations in healthcare taken place in the UK and the US Erasmus Programme (Unpublished)

2012

Zhang, Z., Bamford, D., Moxham, C. and Dehe, B. (2012) ‘Strategy Deployment Systems within the UK Healthcare Sector: A Case StudyInternational Journal of Productivity and Performance Management , 61 (8), pp. 863-880. ISSN 1741-0401

2011

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Strategy deployment in UK healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Zhang, S., Bamford, D., Moxham, C. and Dehe, B. (2011) ‘Performance Measurement Systems and Strategic Management within UK Healthcare’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An Application of a MCDA Model for Healthcare Site Selection’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Dehe, B., Bamford, D. and Bamford, J. (2011) ‘An implementation of quality tools and techniques in the planning of healthcare infrastructure’. In: 22nd Annual Production and Operations Management Society (POMS) Conference 2011, April 29th-May 2nd 2011, Reno, Nevada, USA

Esteem

  • BOSCAT and then BOSRaP Research group, co-founder member and Deputy Director since 2013
  • Reviewer for:
    • Journal of Operations Research Society (JORS)
    • International Journal of Quality and Reliability Management (IJQRM)
    • Expert Systems With Applications (ESwA)
    • International Journal of Information Technology & Decision Making (IJITDM)
    • International Journal of Multicriteria Decision Making (IJMDM)
    • International Journal of Operations & Production Management (IJOPM)
  • Guest lecture at Sheffield Hallam University in the Materials and Engineering Research Institute (MERI) - May 2013 - Empirical investigation into the decision-making processes of new healthcare infrastructure development
  • Engagement with industries in Operational Excellence (OpEx), Lean & Six-Sigma
  • Shingo Model & OpEx assessor
  • Member of the British Academy of Management
  • Member of the OR society
  • Recipient of the Vice-Chancellor’s award for an outstanding research degree thesis in 2014
  • Nominated for the Outstanding Early Career Research award in 2015

Research Degree Supervision

Benjamin’s research interests are focused towards the application of operations improvement and decision-making:

  • Implementation of Lean thinking in the built environment
  • Use of six-sigma in manufacturing and service operations
  • Application of Multiple Criteria Decision Analysis (MCDA)
  • Measurement of Operations Management and Quality Management practices in relations to performances in the sport industry

Benjamin is currently supervising:

  • Lean and agile manufacturing in the context of the UK concrete industry - Katarzyna Zielinska (MRes) – 1st Supervisor
  • The Impact of Quality Management: The Case of Pharmaceutical Companies in Jordan - Ziad Al-Kalha (PhD) – 2nd Supervisor
  • An investigation into micro organisations’ quality management systems – Lauren Minshull (MRes) – 1st supervisor

Investigating lean thinking within the construction in Nigeria - Kelvin Egbele-Okoro (PhD) – 1st supervisor.

Enterprise Activities

  • NHS SWYPFT – Magnificent Seven Executive Education Programme – Module leader for the Project Management
  • Multiple Criteria Decision Analysis (MCDA)
  • Lean, six-sigma and world class manufacturing practices
  • Knowledge Transfer Partnership

Administrative Responsibilities

  • Deputy Director of BOSRaP research group
  • Deputy Academic Integrity Officer

Teaching and Professional Activities

  • Advanced Operations Management – AOM – BHR4001 (module leader from 2014)
  • Managing Operations, Project & Services – MOPS – BNC5030 (module leader from 2014)
  • Operations Management – OM – BIR2001 (from 2012)
  • Project Management executive education programmer (from 2012)

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