Frequently Asked Questions

How do I obtain my Campus ID card?

How do I join the University Library?

How do I update my bank details for salary payments?

Can I use the Student's Union?

How do I obtain a Car Parking Permit?

Can I opt out of the pension scheme once I have joined?

How do I update my Address or other Contact information?

How do I get updates to my tax code?

I have a query about my pay - who should I contact?

Where can I get a copy of the salary scales?

Where can I find a list of First Aiders?

How do I obtain an eyecare voucher / eye test under Display Screen Equipment regulations?

How do I obtain my Campus ID card?

New and replacement cards are available from Library Services Reception Counter (Central Services Building, level 4). The service is available throughout the staffed opening times of the Learning Centre. New staff will be given an authorisation form to take to Library Services when they attend at Personnel Services on their first day at work. Further information is available from the Computing and Library Services web site.

Affiliates who are not members of University staff can find more information about Campus Cards from the Computing and Library Services web site.

How do I join the University Library?

As long as you have been issued with a Staff Campus ID card (see the "How do I obtain my Campus ID card?" FAQ) you are automatically a borrowing member of the University Library. Further information is available from Lending Services.

How do I update my bank details for salary payments?

Form PL07a is available from the Payroll Office (ext 3899) or can be downloaded from the Forms to Download section of this site.

Can I use the Student's Union?

Yes, the Union is open to everyone. You may need your Staff Campus ID card for identification purposes.

How do I obtain a Car Parking Permit?

Car parking for staff on the University’s Queensgate campus is limited and offered on a payment only basis via a lottery process. New members of staff may join a waiting list for allocation of a car parking permit as follows: - Permit for a fixed bay on campus at a cost of £720 per year taken from salary at £60 per month (pro rata for part time staff) ;or - Permit giving a licence to hunt for a car parking space in St Andrew’s Road on a first come first served basis at a cost of £240 per year taken from salary at £20 per month (pro rata for part time staff). This permit does not guarantee a space being available. Car parking is free for disabled staff who are blue badge holders.

Can I opt out of the pension scheme once I have joined?

You can opt out of the relevant pension scheme but you should ensure that you are fully aware of the financial consequences of doing so. You may also limit your opportunity to rejoin the scheme if your circumstances change again. We would suggest that you talk to your contact in Personnel or Payroll before making such a decision.

How do I update my Address or other Contact information?

Any changes to address, title, marital status or next of kin details should be brought to the attention of Personnel in order that the necessary details can be kept up to date. You can get in touch using the information on our contacts page. Please ensure that your School Office or Service are aware of these changes as well.

How do I get updates to my tax code?

The tax affairs of University staff are handled by the local office of the Inland Revenue. Their details can be found on our useful contacts page. Please ensure that you quote the relevant information indicated there to help Inland Revenue staff to answer your query.

I have a query about my pay - who should I contact?

Please contact the member of payroll staff who deals with your School or Service. More information is given on our contacts page.

Where can I get a copy of the salary scales?

Salary scales are listed in the intranet pages.

Where can I find a list of First Aiders?

A list of first aiders by building/location is available here

How do I obtain an eyecare voucher / eye test under Display Screen Equipment regulations?

The University's scheme for display screen equipment 'users' and eye and eyesight tests involving a voucher system. More details are available from the Occupational Health Department - extension number 1800.